Terms and Conditions
Terms of Sale
We will only accept returns within the 30 day period if the bottle is still fully sealed as this item cannot be resold due to it being a liquid product. This being the tamper proof cap is still intact and any outer cellophane remains. Any returns made will be at the buyer's cost. Refunds will be given once the product is received and 20% will be deducted due to handling fees from Ebay. We cannot accept any returns after 30 days.
If you have ordered the items in error or you change your mind, please notify us as soon as possible. No refunds will be given if the items have been dispatched.Cancellation will only be allowed if the item has not been sent.
It is the responsibility of the buyer to provide the correct shipping details to post to. If your address is incorrect when purchasing the item we will do our best to try and help you. However, in the event that the parcel has been dispatched to the wrong address due to the buyer's fault, no refund will be issued.
Orders made Monday to Friday are shipped within 24 hours. Any orders made out with this time will be dispatched Monday due to no post on a Sunday. Your items should be with you in 2-5 working days not including dispatch time. Once we have dispatched the item it is in the hands of The Royal Mail.Please wait 5 working days before emailing us a claim.
Any items, not received after 5 days please email the details of the items purchased along with your full name and address to email@example.com
This will enable us to look into where the parcel is. The product can only be deemed lost after 15 days from posting to not receiving. Again this Is up to Royal Mail to decide. If Royal Mail deem this to have went missing a full refund will be issued, either that or a replacement will be sent upon request.